This solution applies to following three problems:

1) If you are getting a message which says "Password has invalid characters"

2) You cannot log-in using your known password

3) You cannot register on the Sign Up page

Solution:

If you are using Internet Explore 9 browser, please upgrade your browser to Internet Explorer 10. Also make sure that "Compatibility View" mode is turned OFF.

If you are using Firefox, Safari, or Chrome latest version please make sure you remove and password managers and previously saved passwords.  Delete your browser cache if necessary.


Thank you,
CBX Support